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ISO Quality Management Articles

Below you will find all articles and posts tagged with ISO Quality Management. These articles are either primarily about ISO Quality Management or about topics that are directly related to ISO Quality Management.

Updated ISO 9001 Policies and Procedures Manual Simplifies Compliance with the Standard

Lean approach simplifies the ISO 9001:2008 quality procedures manual and clearly points out the required QMS procedures and records.

St. Louis, MO – June 18, 2009 – Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (“Plan-Do-Check-Act”) Cycle.

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Author: Editor    Published on: June 18th, 2009
Categories: ISO Quality Management, ISO Quality Standards, News and Announcements

Bizmanualz Uses Lean Approach to Earn ISO 9001:2008 Certification

Lean Visual Management System cuts through the paperwork typical of ISO 9001:2008 quality certifications.

St. Louis, MO (April 24, 2009) - Bizmanualz, Inc., a business strategy consulting and quality publishing company based in Clayton, Missouri, today announced the successful certification to ISO 9001:2008 for the design, development, realization, and delivery of its policy and procedure publications, training courses, and consulting services.  The certification demonstrates the Bizmanualz commitment to continually improve its ability to assist business owners achieve the growth they envision. 

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Author: Sandi Villarreal    Published on: April 24th, 2009
Categories: Business Process Improvement, Case Studies, ISO Quality Management, News and Announcements

The Voice of the Customer Is the Sound of Success

Here is the story of two companies.  One company, Company A, is struggling.  It can’t seem to get potential customers to become actual customers.  Sales and revenue are way down.  The other company, Company B, is growing, even in this tough economy.  Sales are up, and new customers are regularly signing on the dotted line.

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Author: Sandi Villarreal    Published on: April 6th, 2009
Categories: Strategic Process Improvement

The Final Steps in Achieving ISO 9001 Certification

Implementing a Quality Management System (QMS) that complies with ISO 9001 requirements can be challenging.  That’s why a useful approach may be to implement the QMS in phases, where you focus on different elements of meeting the ISO 9001 Standard in progressive stages. 

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Author: Don Reed    Published on: March 23rd, 2009
Categories: ISO Quality Management

ISO Implementation Phase III – Reviewing Clause 5 and 6 "shall" Statements

In this series of articles we are discussing implementing an ISO 9001 Quality Management System (QMS) in four distinct phases. By breaking the implementation into stages, it becomes more manageable and less overwhelming. In phase one, the general requirements described in Clause 4 of ISO 9001 QMS requirements are implemented, and in phase two the elements of continual improvement from Clause 8 are set in place and practiced.

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Author: Sandi Villarreal    Published on: March 16th, 2009
Categories: ISO Quality Standards, Strategic Process Improvement

ISO 9001 Implementation: Starting on the Path to ISO Certification

Creating a Quality Management System (QMS) that fulfills the requirements of the ISO 9001:2008 Standard can seem like a daunting task.  But it doesn’t have to be. 

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Author: Don Reed    Published on: March 2nd, 2009
Categories: ISO Quality Standards

Internal Auditor Training Course Teaches Auditing Skills in an Interactive Setting

Interactive learning style helps students become familiar with using the ISO 9001 Standard as criteria for auditing, the importance of an audit program along with basic auditing principles.

St. Louis, MO – February 27, 2009 – Bizmanualz, Inc., a business publications, training and consulting company based in St. Louis, MO, today announced the launch of a completely redesigned version of its ISO 9001 QMS Internal Auditor Training course.  This ISO training course demonstrates requisite auditing skills to beginning auditors, and is also valuable to experienced auditors and quality managers looking for a refresher course or the opportunity to discuss innovative approaches.

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Author: Editor    Published on: February 27th, 2009
Categories: News and Announcements, Quality Training

Scaling the Maturity Levels of Quality Process Management

Your management system consists of business processes that interact with each other through documents and records.  Yet in many companies the system appears to be functioning whether anything is documented or recorded.  Can this be an effective management system?  It depends on the process management maturity of your organization.

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Author: Don Reed    Published on: February 2nd, 2009
Categories: Business Process Improvement, Process Management

What Economic Downturn? How to Create Strategic Growth NOW!

The present economic downturn looms over the heads of business executives (and their employees) like the Grim Reaper.

grim_reaper1How do you ensure your company doesn’t fall prey to the hype or the financial crisis and actually maintains — or even grows! — during this economic downturn? How can you use this time to focus and develop more sustainable customer relationships to increase your customer satisfaction or customer quality?

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Author: Sandi Villarreal    Published on: January 5th, 2009
Categories: Strategic Process Improvement

ISO 9001:2000 Internal Auditor Training Course in St. Louis

New Internal Auditor course will benefit individuals participating in an internal audit for the first time; employees of companies considering implementation of ISO Quality Management System; line operators participating on the audit team; and quality professionals who want a refresher course.

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Author: Shailesh Panth    Published on: May 2nd, 2007
Categories: News and Announcements