In any organization there exists a common set of core business processes that must exist for the organization to function properly. Small organizations start with a small set of five Core Business Processes, that are the critical business processes to every business, and then grow from there.
First Core Business Processes
Every organization needs a sales and marketing function. Even non profits, governments and hospitals must identify their customers, manage the relationship, and deliver a good or service in exchange for funds.
Once you have cash coming in you must account for that cash and complete your tax return, which means you need an accounting process. Accounting operates on technology, so in a small company a technology process often time is part of accounting (unless you are a technology company and then it is part of product development).
Product or Service Delivery Process
Next comes your product or service delivery process that you collected money for. You have to deliver it and deliver it well, with a quality process, or else you won’t get more money from your customers in the future.
Small Business Processes
So what are the Five Core Processes for Small Business?
- Sales & Marketing
- Accounting & Technology
- Quality & Product/Service Delivery
- Management, HR & Finance
- Product Development