External Property Procedure ISO 9001 2015 | QP1160

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ISO9001 2015 External Property Procedure Template Word


The ISO9001 2015 External Property Procedure Template Word is a comprehensive document that outlines the procedures for managing external property in accordance with ISO 9001:2015 standards. This template is designed to help organizations establish a systematic approach to managing external property, including customer-owned property, supplier-owned property, and any other external property that is used or held by the organization.

The template includes a step-by-step guide for managing external property, from identifying and assessing external property to ensuring its proper use, maintenance, and disposal. It also includes templates for documenting external property transactions, such as receiving, inspecting, and returning external property.

By using this template, organizations can ensure that they are meeting ISO 9001:2015 requirements for managing external property, which can help improve customer satisfaction, reduce the risk of product or service nonconformities, and enhance overall organizational performance.

The ISO9001 2015 External Property Procedure Template Word is fully customizable, allowing organizations to tailor the procedures to their specific needs and requirements. It is also easy to use, with clear instructions and guidance throughout the document.

Overall, the ISO9001 2015 External Property Procedure Template Word is an essential tool for any organization looking to establish a robust and effective system for managing external property in accordance with ISO 9001:2015 standards.

External Property Procedure

The External Property Procedure defines the methods to be used to identify, verify, protect, and safeguard customer property while it is in your company’s control in conformance with ISO 9001:2015.

This procedure applies to any items supplied by customers, including components and materials supplied for inclusion in products, tooling and fixtures used in manufacturing and inspection processes, and intellectual property. (6 pages, 690 words)

External Property Responsibilities:

Customer Service is responsible for notifying Production and Purchasing of the customer’s intent to supply materials during the quotation and contract review processes and coordinating delivery of customer supplied materials.

Inventory Control is responsible for identifying items as coming from or belonging to the customer, keeping those items segregated from other production materials/tools, and maintaining control of customer inventory.

Production or Engineering is responsible for managing customer supplied tooling and fixtures.

Engineering is responsible for managing and safeguarding customer’s intellectual property.

External Property Definitions:

Intellectual property – Creation(s) of property having commercial value, including copyrighted (e.g., literary or artistic), ideational property (e.g., patents, appellations of origin, business methods/processes), or real value (e.g. credit card numbers, bank account, electronic banking).

External Property Activities

  • Receipt, Inspection, and Stocking of Customer Supplied Items
  • Intellectual Property
  • Unsuitable or Missing Items
  • Ongoing Control

External Property References

  • ISO 9001:2015, “Quality Management Systems – Requirements”, International Organization for Standardization (ISO), Sept., 2015 http://www.iso.org.

External Property Forms





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