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Quality Management or the Quality Improvement Team should record the assignment and track the preventive action in the Preventive Action Log ISO Template. QP1050-2 PREVENTIVE ACTION LOG covers date opened, description, target completion date, and more. Once the preventive action is taken – and on a continuing basis – Quality Management should review the effectiveness of preventive actions, record the results of its review, and keep that record with the Preventive Action Log.
Quality Management should ensure that preventive actions are reviewed periodically (e.g., monthly); at a minimum, they should be reviewed at all Management Review meetings. During Management Reviews, the effectiveness of preventive actions should be reassessed and changes initiated and implemented, if required. This log should help keep track of preventive actions which in turn helps decrease frequency and severity of nonconformities, results in fewer customer complaints, and progresses with continual improvement of process capabilities.