Business Tag: procedures


How to Get Policies and Procedures ‘Done’

Creating and maintaining a definitive set of policies and procedures represents a significant investment of resources. To make these activities as routine and painless as possible, organization are wise to establish a repeatable policy and procedure development process. It is by following this process that you can get policies and procedures ‘Done’. Continue reading…

Policies Procedures SOP

What Is a Standard Operating Procedure (SOP)?

An important aspect of any quality system is to work according to clear-cut Standard Operating Procedures (SOPs). An SOP is a policy and procedure document which describes the regular recurring activities appropriate to quality operations. If it is Critical To Quality (CTQ) then it is a candidate for a standard operating procedure. Consistency is the goal or purpose of an SOP, to carry out all operations correctly and always in the same manner. Continue reading…

How to Develop Intranet Policies and Procedures for Multiple Departments

Companies are using a wide variety of software solutions to develop intranet policies and procedures for multiple departments. Common intranet policies and procedures software solutions include editing in MS-Word, publishing in PDF, and managing files in SharePoint. You can try putting most of your information on a wiki, but a wiki can be an inefficient solution for keeping documentation up-to-date and under control. Adobe has a product called RoboHelp that’s good for maintaining a single source and distributing various versions and revision changes to a mixture of channels. Continue reading…

How to Organize A Policies and Procedures Manual

Knowing how to organize your policies and procedures manual will be vital to its readability and usefulness. In deciding how you will organize your procedures manual, you need to be concerned with how it is going to be set up, what policies and procedures will be covered, how to efficiently handle later updates or supplements, and ease of employees to quickly find and gather the information they need. A guide for the organization of your policies and procedures manual is described briefly below. Continue reading…

Why Is Management by Procedures Most Effective?

Have you heard of management by objectives? It was first popularized by Peter Drucker in the 1950’s. This is basic goal setting, where you pick (or agree on with your employees) your objectives and then drive everyone to the result. Results are important, but so is keeping control of your organization. That’s where management by procedures comes into play. Continue reading…

Does Your Policies and Procedures Documentation Work?

If you are writing policies and procedures documentation then at some point you will need to answer the question “Does Your Policies and Procedures Documentation Work?” Well-written policies and procedures will display some common elements necessary for effective communication. If you can measure your documentation against some common elements, then you will have a method for managing, reviewing, and communicating the effectiveness of your policies and procedures. Continue reading…

Difference Between Processes and Procedures

What’s the Difference Between Processes and Procedures?

The difference between processes and procedures can be summed up as breadth and depth. A process defines the big picture and highlights the main elements of your business–breadth. A procedure captures those elements and adds more information for functional responsibilities, objectives, and methods–depth. Taken together, they each have different roles to play in defining the standard operating model of your business. Continue reading…