• support@bizmanualz.com
  • Home
  • Contact Us
  • About Us
  • Help
  • My Account
Policies and Procedures SOP Manual Template WordPolicies and Procedures SOP Manual Template WordPolicies and Procedures SOP Manual Template WordPolicies and Procedures SOP Manual Template Word
  • Policy
    Procedure
    Manuals
    • CEO 9-Manual Set-45% Off
    • CFO 5-Manual Set-34% Off
    • Policy Procedure Software
    • Accounting Manual
    • Finance Manual
    • IT Policy Manual
    • HR Policy Manual
    • Sales Marketing Manual
    • ISO 9001 Quality Procedures Manual
    • AS9100 D Quality Procedures Manual
    • ISO 22000 Food Safety HACCP Manual
    • Production Operations
    • Medical Office Procedures
    • Nonprofit Procedures
    • Construction Procedures
  • Best
    SOP
    Software
  • Free
    Procedure
    Samples
  • How To
    Business
    Articles
    • Save Time Writing Procedures
    • Write Better Policies
    • Writing Procedure Manuals
    • Write Better Procedures
    • Strengthen Your Financials
      • Set Better Objectives
      • Tighten Accounting Controls
      • Improve Company Governance
      • Simplify Compliance
      • Reduce Business Risk
    • Improve Quality
      • Obtain ISO Certification
      • Make a Process Map
      • Implement ISO Quality
      • Improve Quality
      • Improve Management Systems
      • Increase Customer Satisfaction
      • Make Your Business Lean
      • Making Change Easier
    • Solve Business Problems
      • Organize Your Business
      • Business Startup
      • Be a Better Boss
      • Empower Employees
      • Grow Your Business
      • Find Business Improvements
      • Increase Innovation
    • Improve Business Processes
      • Better Sales and Marketing
      • Better Project Management
      • Improve Business Communication
      • Improve Internet Marketing
      • Improve Your Hiring Process
      • Improve Your Social Media
      • Improve Your Training
      • Improve Employee Health and Safety
      • Better Disaster Security Planning
    • Leverage Technology
      • Automate Policy Management
      • Improve Your Social Media
      • Increase Productivity
      • Analyzing Business Data
  • Lean ISO
    Consulting
    Training
    • Improve Your Training
    • Customer Testimonials
    • ISO 9001:2015 Classes | Internal Auditor Training St Louis MO
    • ISO 9001:2015 Classes | Lead Auditor Training St Louis MO
    • ISO 9000 Help | Lean Consulting Training St Louis MO
    • ISO Writer | Writing Policies and Procedures Training Class
    • Lean Training Class St Louis MO
    • FREE Quality
      Audit* Offer
0

$ 0.00

✕

Who Are the Top Quality Gurus?

Categories
  • Improve Quality
Tags
  • gurus
  • quality
  • quality gurus
Gurus of Quality

Many prominent Quality Gurus have emerged within the quality field, but some have stood out as key figures of quality. Most have passed away, but their memory still lives on in the ideas, concepts, and methods that permeate our quality thinking today.

Top Quality Gurus

In no particular order, the Top Ten Quality Gurus who have shaped quality as we know it today.

1. Dr. Walter Shewhart

Plan Do Check Act

PDCA Wheel

First of the Top Ten Quality Gurus is Dr. Walter Shewhart who developed the Plan, Do, Check, Act (PDCA) cycle (known as “Plan-Do-Study-Act” in some circles) as well as theories of process control and the Shewhart transformation process.

2. Dr. W. Edwards Deming

Dr. Deming developed his complete philosophy of management, which he encapsulated into his “fourteen points” and the “seven deadly diseases of management”. He advanced the state of quality, originally based on work done by Shewhart with his explanations of variation, use of control charts, and his theories on knowledge, psychology and variation.

Deming greatly helped to focus the responsibility of quality on management and popularized the PDCA cycle, which led to it being referred to as the “Deming Cycle”.

3. Dr. Joseph M. Juran

Dr. Juran developed the quality trilogy – quality planning, quality improvement, and quality control. Quality assurance policy statement and procedures quality improvements that raise the level of performance, which then must be controlled or sustained at that level in order to start the cycle again.

4. Armand V. Feigenbaum

Mr. Feigenbaum developed the idea of total quality control based on three steps to quality consisting of quality leadership, modern quality technology, and an organizational commitment to quality.

quality gurus

5. Dr. Kaoru Ishikawa

Dr. Ishikawa developed the Ishikawa diagram, also known as the fishbone or cause-effect diagram. He was known for popularizing the seven basic tools of quality and the philosophy of total quality.

6. Dr. Genichi Taguchi

Dr. Taguchi developed the “Taguchi methodology” of robust design, which focused on making the design less sensitive to variation in the manufacturing process, instead of trying to control manufacturing variation. This idea of “designing in quality” has become an important tenant of six sigma today.

7. Shigeo Shingo

Shigeo Shingo developed lean concepts such as Single Minute Exchange of Die (SMED) or reduced set-up times instead of increased batch sizes, as well as Poka-Yoke (mistake proofing) to eliminate obvious opportunities for mistakes. He also worked with Taiichi Ohno to refine Just-In-Time (JIT) manufacturing into an integrated manufacturing strategy, which is widely used to define the lean manufacturing used in the Toyota production system (TPS).

8. Philip B. Crosby

Philip B. Crosby was the quality guru that developed the idea of Cost of Poor Quality (COPQ) to explain how “quality is free”.  He believed implementing quality improvement pays for itself through the savings from the improvement, increased revenue from greater customer satisfaction, and the improved competitive advantage that results. He popularized “zero defects” to define the goal of a quality program as the elimination of all defects and not the reduction of defects to an acceptable quality level.

9. Dr. Eliyahu M. Goldratt

Dr. Goldratt developed the Theory of Constraints which focuses on a single element in a process chain as having the greatest leverage for improvement (i.e., “1% can have a 99% impact”). This compares to the Pareto principle which states that 20% of the factors have an 80% effect on the process.

10. Taiichi Ohno

Last of the Top Ten Quality Gurus we will discuss is Taiichi Ohno. He developed the seven wastes (muda), which are used in lean to describe non-value-added activity. He developed various manufacturing improvements with Shigeo Shingo that evolved into the Toyota Production System.

More Articles from Bizmanualz...

  • What Are Great Examples of Quality?What Are Great Examples of Quality?
  • What is Management’s Commitment to Quality?What is Management’s Commitment to Quality?
  • Why Implement the ISO 9001 Standard?Why Implement the ISO 9001 Standard?
  • What Is ISO?What Is ISO?
  • Advanced Quality Management System Solutions SupportAdvanced Quality Management System Solutions Support
  • Critical Quality Procedures, What are They?Critical Quality Procedures, What are They?
  • How Do You Create ISO 9001 Procedures for a QMS?How Do You Create ISO 9001 Procedures for a QMS?
  • What are ISO Quality Standards?What are ISO Quality Standards?
  • What are Examples of a Lean Company?What are Examples of a Lean Company?
  • What Are The Top Quality Manager Responsibilities?What Are The Top Quality Manager Responsibilities?
Share

8 Comments

  1. George Noyes says:
    November 14, 2018 at 4:28 pm

    I think Shigeo Shingo is overrated and took personal credit for concepts like SMED that were already in development at Toyota when he came there to teach and consult. What he did do was capture the essence of TPS and publicize it.

    Reply
    • Faris says:
      December 28, 2022 at 8:59 am

      Well, sounds similar to the case of Edison and Tesla right? or the McDonald franchise. At the end of the day, as long as you did the work to publicize it, no matter how badly people criticize you, you deserve and earn the credit.

      Reply
  2. Taaka P says:
    July 19, 2019 at 3:59 am

    Quality Circles are attributed to ISHIKAWA the great.

    Reply
  3. S.P.Barea says:
    April 2, 2020 at 5:50 am

    It is a wonderful artical about Quality Gurus

    Reply
  4. ProSigma says:
    June 17, 2020 at 3:29 pm

    Mostly agree with you, these are all pioneers in quality management and deserved a summary/writeup, complements from KC @ProSigmaIndia

    Reply
  5. Jagdish Singh says:
    July 29, 2020 at 11:14 pm

    Excellent summarized facts

    Reply
  6. Nalini Rajesh says:
    October 24, 2021 at 5:32 pm

    Great Article on Quality Gurus. Deming’s approach had more people and people development focus like working together, importance of training people on the job, importance of leadership etc. while other Quality Gurus have focused more on Quality, defects, the systems per se. At the end of the day, people need to drive the systems and make things happen in the organization.

    Reply
    • SOOSAI MICHEAL MICHEAL says:
      April 9, 2022 at 8:10 am

      What About Shainin and Ronald A Fischer

      Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Products

  • AS9100 D Quality Procedures Manual AS9100 Quality Procedures Manual Rev D | ABR217M Aerospace Quality Procedures Manual $ 395.00 $ 297.00
  • Accounting Policy Procedure Manual MS-Word Template Accounting Policies and Procedures Manual
    Rated 4.47 out of 5
    $ 495.00 $ 397.00
  • Finance Policy Procedure Manual Finance Policies Procedures Manual | ABR42M
    Rated 4.20 out of 5
    $ 495.00 $ 347.00
  • it standard operating procedures IT Policies and Procedures Manual
    Rated 4.50 out of 5
    $ 495.00 $ 397.00
  • Human Resources HR Policy Procedure Manual HR Policies and Procedures Template | ABR41M
    Rated 3.89 out of 5
    $ 495.00 $ 347.00
  • Sales Marketing Policy Procedure Manual Sales Marketing Policies and Procedures Manual | ABR44M
    Rated 4.00 out of 5
    $ 495.00 $ 347.00
  • Security Policy Procedure Manual Security Policies and Procedures Manual $ 395.00 $ 297.00
  • Disaster Recovery Policy Procedure Manual Disaster Recovery Planning Manual
    Rated 4.00 out of 5
    $ 395.00 $ 297.00
  • ISO 9001 Procedures ISO 9001 2015 Procedures | ABR211M
    Rated 4.60 out of 5
    $ 495.00 $ 347.00
  • ISO 22000 Food Safety Procedures Manual ISO 22000 Food Safety Procedures Manual | ABR213M
    Rated 3.83 out of 5
    $ 395.00 $ 197.00
 Free Sample Policies Procedures

accounting automation brand identity business business process communication compliance Covid customer cybersecurity data data analytics digital marketing Ecommerce email employee hiring ISO 9001 lean management marketing metrics online policies policy procedures process productivity project management quality remote work risk security SEO social media software startup strategy team technology tools training website workplace safety writing

Get to Know Us

About Bizmanualz

Our Customers

Our Contributors

Featured Products

Business Manual Products

OnPolicy Procedure Software

FREE Policies and Procedures

Privacy Policy

FAQs

Risk Free Guarantee

Process Improvement

Contact Us

Top Business Blog Posts

What is a Procedure?

What are Policies and Procedures SOPs?

What is the Purpose of a Procedure Manual?

What is the Difference Between Policies and Procedures?

How to Create a Standard Operating Procedure

What are the Top 10 Core Business Processes?

Are Procedures the Same as Work Instructions?

What Business Policies Does Every Company Need?

How to Start Writing Policies and Procedures

Business Procedures

Accounting Manuals Template

Finance Procedures

HR Procedures

IT Policies and Procedures Templates

Sales Marketing Procedures

Quality Assurance Policy Statement and Procedures

Medical Office Procedures

Employee Handbook Manual

Aerospace Procedures

Food Safety Procedures

Security & Disaster Plans

Production Procedures

Procedure Writing Guide

Featured Manuals

  • Alt Text CEO Bundle and Document Management Software Package $ 2,495.00 $ 1,857.21 one time, and
    $ 990.00 / year
  • St. Louis ISO auditor training class ISO 9001:2015 Classes | Lead Auditor Training St Louis MO $ 2,395.00 – $ 3,270.00
  • Standard Operating Procedures (SOP) 9-Manual CEO Company Policies and Procedures Bundle | Save 45%
    Rated 4.29 out of 5
    $ 2,495.00 $ 1,997.00
  • CFO Responsibilities Financial Accounting Procedures 5-Manual CFO Internal Control Procedures Bundle| Save 34%
    Rated 4.58 out of 5
    $ 1,695.00 $ 1,497.00
  • AS9100 D Quality Procedures Manual AS9100 Quality Procedures Manual | ABR217M Aerospace Quality Procedures Manual $ 595.00 $ 499.00
Copyright ©1999-2023 Bizmanualz, Inc. All Rights Reserved | Sitemap | Privacy Policy
0

$ 0.00

  • Home
  • Contact Us
  • About Us
  • Help
  • My Account
✕

Login

Lost your password?

Create an account?

Go to mobile version