The Director of Quality ensures that the organization’s products and services are in compliance with the company’s quality requirements, in addition to complying with customer and regulatory requirements for quality, safety, and reliability.
Reports directly to the President. Supervises, trains, and assists all quality control personnel. Directs quality-related activities in conjunction with Manufacturing, Engineering, Purchasing, Customer Service, and any other department/function that affects the quality of the organization’s goods or services.
The Director Of Quality Job Description is mentioned in the following procedures:
Procedure ID and Name
Policies & Procedures Manual
|AD1000 Document Control||Sales & Marketing|
|AS1000 Document Control||AS 9100|
|AS1070 Customer Communication||AS 9100|
|AS1100 Preproduction Quality and Planning||AS 9100|
|AS1110 Supplier Evaluation||AS 9100|
|AS1130 Receiving and Inspection||AS 9100|
|AS1140 Control of Production-Service Processes||AS 9100|
|AS1150 Manufacturing||AS 9100|
|AS1180 Control of Monitoring & Measuring Eqpt.||AS 9100|
|AS1210 Monitoring-Measurement of Processes||AS 9100|
|AS1230 Control of Nonconforming Material||AS 9100|
|AS1240 Data Analysis-Continual Improvement||AS 9100|
|AS1250 Corrective Action||AS 9100|
|AS1260 Preventive Action||AS 9100|
|FS1070 Hazard Analysis||ISO 22000|
|FS1100 Supplier Evaluation||ISO 22000|
|FS1120 Manufacturing||ISO 22000|
|FS1140 Control of Monitoring and Measuring||ISO 22000|
|FS1150 Control of Potentially Unsafe Food Product||ISO 22000|
|FS1190 Product Recall||ISO 22000|
|ITAD110 IT Department Satisfaction||IT Policies and Procedures Templates|
|ITSW106 Software Documentation||Computer & Network (IT)|
|ITSW107 Software Testing||Computer & Network (IT)|
|ITSW109 Software Releases Updates||Computer & Network (IT)|
|MFG111 Corrective Action||Business Sampler|
|PM1030 Product Recalls||Sales and Marketing|
|PUR101 Vendor Selection||Accounting Manuals Template|
|PUR104 Receiving and Inspection||Accounting|
|QP1030 Control of Nonconforming Product/Material||ISO 9001 QMS|
|QP1120 Vendor Evaluation||ISO 9001 QMS|
|QP1130 Preproduction Planning||ISO 9001 QMS|
|QP1140 Manufacturing||ISO 9001 QMS|
|QP1150 Identification and Traceability||ISO 9001 QMS|
|QP1170 Control of Monitoring & Measuring Eqpt.||ISO 9001 QMS|
|QP1180 Process Monitoring and Measurement||ISO 9001 QMS|
|QP1200 Data Analysis and Continual Improvement||ISO 9001 QMS|
|QP1210 Receiving and Inspection||ISO 9001 QMS|
|QP1220 Purchasing||ISO 9001 QMS|
|SWD106 Software Documentation||Software Development|
|SWD107 Software Testing||Software Development|
|SWD109 Software Releases Updates||Software Development|
A bachelor’s degree in engineering or quality is required, as is 10 years of experience in Quality Assurance/Quality Management. A master’s degree in quality or a relevant field of science (e.g., bioengineering degree for a bioengineering company) is preferred.
Must have proven ability to lead a diverse team of technicians. Excellent communication skills and the ability to work well with people at all levels are essential. Must be able to demonstrated strong organizational and managerial skills. Project management experience is a must; prefer someone with strong MS-Project skills.
The ideal candidate is certified in one or more quality-related disciplines (e.g., CQA, CMQ/OE, PMP). Experience with MS-Office and Minitab are extremely helpful.
Ability to communicate orally with customers, vendors, management and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents.
No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and fax machines.
Good reasoning ability is required to solve a wide range of business problems. Able to apply statistical calculations, analysis of variance, correlation techniques, and sampling theory as well as algebra, linear equations, and other analytics as required. Able to understand and utilize Internet server and network reports to conduct business.
The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer.