Quality Manager Job Description

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Quality Manager Job Description Template Word


The Quality Manager Job Description Template Word is a comprehensive document that outlines the responsibilities and requirements of a quality manager. This template is designed to help organizations create a job description that accurately reflects the duties and expectations of the role.

The Quality Manager Job Description Template Word includes sections on job summary, essential duties and responsibilities, qualifications, and physical demands. The job summary section provides an overview of the position, including the purpose of the role and the key responsibilities. The essential duties and responsibilities section outlines the specific tasks that the quality manager will be responsible for, such as developing and implementing quality control procedures, conducting audits, and analyzing data to identify areas for improvement.

The qualifications section of the Quality Manager Job Description Template Word outlines the education, experience, and skills required for the role. This section includes information on the minimum education level, years of experience, and specific skills and certifications that are required for the position. The physical demands section outlines any physical requirements of the job, such as the ability to lift heavy objects or stand for long periods of time.

Overall, the Quality Manager Job Description Template Word is an essential tool for organizations looking to hire a quality manager. By using this template, organizations can ensure that they are creating a job description that accurately reflects the requirements of the role and attracts qualified candidates.


The Quality Manage is responsible for overall development, implementation, and maintenance of the organization’s Quality Management System (QMS).


  • Ensure that the organization’s Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements.
  • Ensure evaluation of, and reporting on, vendor quality systems.
  • Oversee inspection (examination) of incoming materials, ensuring that they meet requirements.
  • Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization’s products.
  • Lead a team of Quality engineers, inspectors, auditors, analysts, and technicians
  • Work with customers, employees, contractors, and outsourcing firms to develop product requirements.
  • Report to top management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.
  • Conduct periodic management review meetings.
  • Oversee product recalls.
  • Responsible for accuracy and timely inspection/calibration of monitoring and measuring devices.
  • Keep up on standards, regulations/laws, issues, and news with respect to product (service) quality.


Reports directly to the Director of Quality. Works in conjunction with Procurement, Production, and any other department that has an effect on the quality of the organization’s products.


The Quality Manager Job Description is mentioned in the following procedures:

Procedure ID and Name

Policies & Procedures Manual

AD1000 Document Control Sales and Marketing
AS1000 Document Control AS 9100
AS1020 Management Responsibility AS 9100
AS1070 Customer Communication AS 9100
AS1100 Preproduction Quality and Planning AS 9100
AS1110 Supplier Evaluation AS 9100
AS1130 Receiving and Inspection AS 9100
AS1140 Control of Production-Service Processes AS 9100
AS1150 Manufacturing AS 9100
AS1170 Customer Property AS 9100
AS1180 Control of Monitoring and Measuring Equipment AS 9100
AS1210 Monitoring-Measurement of Processes AS 9100
AS1230 Control of Nonconforming Material AS 9100
AS1240 Data Analysis-Continual Improvement AS 9100
AS1250 Corrective Action AS 9100
AS1260 Preventive Action AS 9100
FS1070 Hazard Analysis ISO 22000
FS1100 Supplier Evaluation ISO 22000
FS1120 Manufacturing ISO 22000
FS1140 Control of Monitoring and Measuring ISO 22000
FS1150 Control of Potentially Unsafe Food Product ISO 22000
FS1190 Product Recall ISO 22000
ITAD110 IT Department Satisfaction IT Policies and Procedures Templates
ITAM103 IT Vendor Selection Computer & Network (IT)
ITSW106 Software Documentation Computer & Network (IT)/Software Development
ITSW107 Software Testing Computer & Network (IT)/Software Development
ITSW109 Software Releases Updates Computer & Network (IT)/Software Development
MFG111 Corrective Action Business Sampler
PM1030 Product Recalls Sales and Marketing
PUR101 Vendor Selection Accounting Manuals Template
PUR104 Receiving and Inspection Accounting
QP1000 Document Control ISO 9001 QMS
QP1030 Control of Nonconforming Product/Material ISO 9001 QMS
QP1040 Corrective Action ISO 9001 QMS
QP1050 Preventive Action ISO 9001 QMS
QP1060 Management Reviews ISO 9001 QMS
QP1120 Vendor Evaluation ISO 9001 QMS
QP1130 Preproduction Planning ISO 9001 QMS
QP1140 Manufacturing ISO 9001 QMS
QP1150 Identification and Traceability ISO 9001 QMS
QP1170 Control of Monitoring & Measuring Equipment ISO 9001 QMS
QP1180 Process Monitoring and Measurement ISO 9001 QMS
QP1200 Data Analysis & Continual Improvement ISO 9001 QMS
QP1210 Receiving and Inspection ISO 9001 QMS
QP1220 Purchasing ISO 9001 QMS


A bachelor’s degree in engineering or quality is required, as is 10 years of experience in Quality Assurance/Quality Control. Current CQA or similar certification is required.

Quality managers must have proven ability to lead a diverse team of technicians. Excellent communication skills and the ability to work well with people at all levels are essential. Must have strong organizational, analytical, problem solving, and management skills. Experience with MS-Office (especially Excel, Word) is needed. Project management experience is a plus.


Ability to communicate orally with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential. Hearing and vision correctable to within normal ranges is essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.

The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office occasionally (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required.

Using a computer while sitting for extended periods is common. Quality managers must also be able to position self to maintain equipment, including under tables and desks.

No heavy lifting is expected, though occasional exertion of 10-20 lbs. of force (e.g., carrying a laptop, binder, or both) is required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners).


The job is normally performed indoors, in a traditional office setting. Extended periods of sitting while using a computer or other devices are common. Occasional travel to vendor sites (10-15%) for audits, inspections, etc., may be required.


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