Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business – from quantity to quality. And this could make sure your business gets the desired results. Do you know how to build an ISO 9001 compliant program?

How to Build an ISO 9001 Compliant Program

Shift Focus to Performance

ISO 9001 Quality Policies Procedures Manual Template

ISO 9001 Quality Policy Procedures Manual Word Template

Developing, implementing and maintaining your ISO 9001 compliant program can be crucial to the core issues of a business. The focus is designed to help:

  • Satisfy customer requirements for compliance
  • Increase profits with more contracts
  • Save money through efficiency

But to do this you need to put a framework in place that spotlights performance and performance improvement.

Get Management Support

To effectively build an ISO 9001 compliant program and meet the requirements, your organization should carry out a strong process:

  • ISO 9001 compliant Management Decision and Commitment
  • Adequate Training and Evaluation
  • Compliance with Appropriate Standards
  • Audit and Registration

Once you’ve identified your company’s need for compliance, it is essential for top management to get on board. Management can ensure that quality is documented, demonstrable, effective and maintained.

Review and Maintain Standards

The appropriate personnel should then review the standards for their industry and work to meet those requirements with organized documentation. Personnel can then develop, implement and maintain a set of quality systems and procedures to satisfy the ISO 9001 requirements.

Plan and Develop Your Program

To build an ISO 9001 compliant program and meet the requirements, your organization can begin with effective training for how to create well-defined processes. You will first want to learn how to identify the objectives necessary to deliver top results. And then you will be ready to put those processes to work.

Monitor Your Program

After you’ve implemented the ISO program, you should monitor and measure the processes against your own objectives. You can build an effective management system that objectively shows what you’re doing right and wrong. To learn how, you can take advantage of an Internal Auditor skills class and learn how to bridge the gap and move toward continual performance improvement.

Improve Process Performance

With ISO 9001 compliance you can improve the overall process performance of your business. And this can save money while satisfying your customers and increasing profit.


It’s also important to know that ISO (the International Organization for Standardization) is not actually involved in granting ISO certifications. ISO creates standards, they are not in the business of enforcing them. Other organizations actually handle the process of granting ISO certification.

Worldwide, the International Accreditation Forum (IAF) is the organization that handles all the facets associated with granting ISO 9001 Certification. The IAF works with national or regional bodies, which in turn accredit registration bodies that go out and audit organizations for compliance to the ISO 9001 standard.

Here in the U.S., the American National Standards Institute and the American Society of Quality cooperate to form the ANSI-ASQ National Accreditation Board, known as ANAB. They accredit registration organizations, attempting to ensure consistency and compliance in ISO 9001 registration auditing.

When you hire an ISO auditor for ISO 9001 certification, be sure to verify that they are accredited by ANAB or whatever the equivalent of ANAB is in your country or region (you can find a list of members at the IAF website). And your registration certificate should have the ANAB and the IAF logos on it. Without them, you are not truly ISO 9001 certified.