The FSMS Corrective Action Procedure outlines the responsibilities and methods for identifying causes of nonconformities, initiating corrective action(s), and performing follow-up to ensure that corrective actions have been effective in preventing the reason for nonconformance. The procedure applies to all causes of nonconformities relating to product, process, and food safety. (10 pages, 1409 words)

Any employees observing an instance of failure of product or process to comply with customer requirements, FSMS standards, or statutory/regulatory requirements should result in the issuance of a nonconformity report. Nonconformity reports may be initiated by anyone in the organization and are to be signed off by the manager responsible for that area.

If an employee observes a nonconformity in an area outside of his/her area of responsibility, the employee should report the nonconformity to the area supervisor/manager, who should review the nonconformity report with the supervisor/manager of the affected area and get his/her signature.

When it is determined that a correction or corrective action is required, such action should begin with a corrective action request. Every CAR must include a description of the problem, observation, or nonconformance, as well as when and where it was observed.

FSMS Corrective Action Responsibilities:

The Food Safety Team Leader is responsible for reporting on corrections and corrective actions taken at Management Review meetings and ensuring that this procedure is accurate, understood, and implemented effectively.

All Employees are responsible for identifying nonconforming conditions and initiating a Corrective Action, investigating and recording the cause of nonconforming conditions when assigned, and implementing the corrective actions determined by this procedure.