Ideas for new products, services, or processes should be submitted to the Engineering Manager on the Engineering Action Request Template. PM1010-1 REQUEST FOR ENGINEERING ACTION should contain an adequate description of the idea and the potential benefits to the company and its customers should be explained.
The Engineering Manager should assign a project (request) ID for tracking purposes and enter the Engineering Action Request Template and any attachments in a Product Development file or database. The Engineering Manager should track the status of each development project and provide a status report to Top Management and other interested parties.
The Product Manager should review the customer’s design objectives and requirements. If these requirements are not provided with the PM1010-1 REQUEST FOR ENGINEERING ACTION or the requirements provided are unclear or incomplete, Sales should obtain clarification from the customer.