Policies and procedures form the backbone of your organization. They are both similar and different, but they serve a similar purpose: to establish guidelines for what employees should do in specific situations. But there’s more to creating good policies and procedures than just copying and pasting from another company’s template! This article will explain how policies and procedures get written, why they’re important, who typically writes them, how long they should be (and why), and what should be included in each type of document.