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The IT Manager plans, coordinates, and directs the organization’s computer systems (information systems) and related activities; helps determine the organization’s information technology goals/objectives; helps develop, implements, and manages the organization’s information technology plan; and identifies and recommends the appropriate technologies needed to meet the goals of IT.
Reports directly to the organization’s Board of Directors. Works in conjunction with Accounting, Finance, Operations, Sales/Marketing, and other core departments.
The IT Manager Job Description is mentioned in the following procedures:
Procedure ID and Name
Policies & Procedures Manual
|ITAD101 Information Technology Management||Computer & Network (IT)|
|ITAD102 IT Records Management||Computer & Network (IT)|
|ITAD103 IT Document Management||Computer & Network (IT)|
|ITAD108 Email Policy||Computer & Network (IT)|
|ITAD109 IT Outsourcing||Computer & Network (IT)|
|ITAM101 IT Asset Standards||Computer & Network (IT)|
|ITAM102 IT Asset Management||Computer & Network (IT)|
|ITAM103 IT Vendor Selection||Computer & Network (IT)|
|ITAM105 IT Asset Installation Satisfaction||Computer & Network (IT)|
|ITSD101 IT Threat and Risk Assessment||Computer & Network (IT)|
|ITSD102 IT Security Plan||Computer & Network (IT)|
|ITSD103 IT Media Storage||Computer & Network (IT)|
|ITSD106 IT Access Control||Computer & Network (IT)|
|ITSD107 IT Security Audits||Computer & Network (IT)|
|ITSD108 IT Incident Handling||Computer & Network (IT)|
|ITSW101 IT Project Definition||Computer & Network (IT)|
|ITTS101 IT System Administration||Computer & Network (IT)|
|ITTS102 IT Support Center||Computer & Network (IT)|
|ITTS103 IT Server/Network Support||Computer & Network (IT)|
|ITTS104 IT Troubleshooting||Computer & Network (IT)|
|ITTS105 IT User/Staff Training Plan||Computer & Network (IT)|
A bachelor’s degree in information technology or computer science is required; a Master’s degree in business administration is preferred. 10 years of related work experience, with 3 or more in a management position, is also required.
Must have demonstrated the ability to lead a diverse team of programmers, designers, analysts, technicians, etc. Excellent communication skills and the ability to work well with people at every level and in every department are essential. Project management experience is a must-have. Expertise in preparing RFPs (RFQs) and negotiating with top management, vendors, etc., is essential. Also need someone with SDLC knowledge and experience. Should be able to run meetings effectively and efficiently.
Candidates with certifications in project management (PMP), management (CM), information management (CITM), or a comparable designation will be given preference. Experience with Microsoft Project preferred.
Ability to communicate orally with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential. Hearing and vision correctable to within normal ranges is essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.
The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office occasionally (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required.
Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks.
No heavy lifting is expected, though occasional exertion of 20 lbs. or less of force (e.g., picking up and carrying laptops / tablets) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners).
The job is performed indoors in a traditional office setting. Extended periods of sitting while using a computer or other devices are common.