October 7, 2019
Updating Procedures

How Maintaining Procedures Can Stall Company Growth

Without the high quality and consistency that procedures help ensure, you risk losing your hard-earned reputation...and your hard-won customers.
September 30, 2019
writing policies procedures manuals

How to Write a Procedures Manual

Keeping certain concepts in the forefront ƒ?? like change and appropriateness of language, among others ƒ?? helps you craft the sort of policies and procedures manual that meets or exceeds everyone's needs.
September 2, 2019
Validating Procedures

How to Use Procedure Validation

How do you know your procedure will work outside the design space and in the real world with real users?
December 3, 2018
multitasking

What’s Your Plan to Document Processes Procedures?

How well are you planning for and implementing business process and procedures change?
November 4, 2018

How to Add Verb Power to Your Procedures

Writing good standard operating procedures has a lot to do with how you use verbs. How can you make sure your procedures have verb power?
June 25, 2018

How to Write Error-Free Procedures

Writing error-free procedures can be as easy as using these seven simple keys.
June 4, 2018

Are Your Policies and Procedures Too Long?

Business process documentation is a much different kind of writing from any other.
May 29, 2018
Procedure Complexity

Are Your Procedures Too Complex?

Don't go into long explanations or try to dispense too much information. Complexity is an enemy of consistency and quality.
April 9, 2018
document process

How to Write Effective Procedures

Writing Effective Procedures is as much a part of planning as it is about how management plans to use procedures.