December 3, 2018

What’s Your Plan to Document Processes Procedures?

How well are you planning for and implementing business process and procedures change?
November 4, 2018

How to Add Verb Power to Your Procedures

Writing good standard operating procedures has a lot to do with how you use verbs. How can you make sure your procedures have verb power?
June 25, 2018

How to Write Error-Free Procedures

Writing error-free procedures can be as easy as using these seven simple keys.
June 4, 2018

Are Your Policies and Procedures Too Long?

Business process documentation is a much different kind of writing from any other.
May 29, 2018
Procedure Complexity

Are Your Procedures Too Complex?

Don't go into long explanations or try to dispense too much information. Complexity is an enemy of consistency and quality.
April 9, 2018

How to Write Effective Procedures

Writing Effective Procedures is as much a part of planning as it is about how management plans to use procedures.
February 12, 2018

The Key to Developing Policies Procedures

We have worked steadily on improving our procedures, using the process model (or Deming Cycle) as the basis for improvement.
August 21, 2017
Difference Between Processes and Procedures

What’s the Difference Between Processes and Procedures?

The difference between processes and procedures can be summed up as breadth and depth. Do you really understand this difference?
August 7, 2017

Who Drafts, Reviews, and Approves Your Procedures?

If too many people are required to authorize a document, policy and procedure development becomes a bureaucratic nightmare, considerably slowing -- if not preventing -- their release AND adding little to no value to the final version.