Write Better Procedures

Knowing the difference can help you understand the documentation process much better and develop outstanding documentation.

People have different questions about policies and procedures. I’ll try to answer some of the most common procedures-related questions our visitors ask us.

Procedure details or when is enough, enough? Writers either put too much detail in a procedure and make their procedures too long and hard to use, or too little detail and leave out important information that may confuse the reader. So how do you know how much detail goes into a procedure?