If you’re using a 20th-century system to handle your policy and procedure documentation, changes will occur much faster than you can process them. Existing processes for publishing policies and procedures, such as storing printed policies and procedures on a server, are inadequate in today’s competitive business environment. If you’re using outdated technologies, you’re lessening your efficiency and productivity, company-wide. Why Should You Publish Policies and Procedures Online? Continue reading Why Should You Publish Policies and Procedures Online?
Document control is part of an effective system of internal controls, which is an essential requirement for compliance with standards such as ISO 9001, ISO 13485, IATF 16949, ISO 22000, the Joint Commission (formerly JCAHO), and a plethora of regulations (e.g., Sarbanes-Oxley, HIPAA). Continue reading Document Control, How to Improve it
Of all the types of findings a quality auditor can write up in an audit, Document Control Audit Findings are one of the most common. In this day and age, there’s really no excuse for getting a document control audit finding. How can I say that? Continue reading Document Control Audit Findings and How to Eliminate Them
For years, writing policies, procedures and forms has been done in MS-Word. The final document is printed on paper and bound into a manual. If you have ever used a system of paper based binders then you know that this is NOT a simple system. Keeping track of paper revisions, manually signing-off on paper changes, filing the paper changes, ensuring people have read and are using the paper, and of course, retrieving old versions or change pages is not fast, easy and definitely not simple. So what is a policies, procedures and forms document manager to do? Continue reading Policies Procedures–Fast
Here’s a scenario: A new employee has to be trained on a particular procedure. The person who normally conducts the training (the area supervisor) is unexpectedly out of the office for a couple of days, due to illness. You, the Human Resources director, prefer not to have the new employee sitting around while waiting to be trained. They ought to be able to familiarize themselves with the procedure; you believe this will help speed up the training. Continue reading How Do You Train Employees on Procedures?
Why do we bother documenting processes, tasks, and events? What purpose does documentation serve? And, if we’re going to do it, shouldn’t we do it right? Are there benefits of document management systems? Continue reading What are the Benefits of Document Management Systems?