Business Category: Set Better Objectives


What Are 10 Leading Indicators for Measuring Organizational Success?

Many metrics exist to focus an organization on important organizational objectives and drive the company forward. Key organizational metrics are more controversial. Many organizations will focus on revenue, profit, and growth as “Key” measures of success. Yet, all three are lagging indicators for measuring organizational success (what has happened) and will not tell you the whole story about your organizations prospects. Continue reading…

Do You Have a Business Performance Scoreboard?

Do you have a Business Performance Scoreboard? Airplane pilots pay attention to a number of things while flying a plane, as the plethora of dials, gauges, and displays on an airplane’s instrument cluster indicate. Some instruments require constant monitoring, some are checked occasionally, and still others may be checked only prior to takeoff or before landing. Still, they all have a role in helping the pilot safely operate the aircraft. I doubt if any of us want to fly with a pilot who doesn’t make effective use of the information that this complex set of instruments provides. Continue reading…

Does Your Policies and Procedures Documentation Work?

If you are writing policies and procedures documentation then at some point you will need to answer the question “Does Your Policies and Procedures Documentation Work?” Well-written policies and procedures will display some common elements necessary for effective communication. If you can measure your documentation against some common elements, then you will have a method for managing, reviewing, and communicating the effectiveness of your policies and procedures. Continue reading…