Responsibilities include handling financial concerns, maintaining computer data bases, assisting with mailings, ordering supplies, phone reception, filing and performing a variety of administrative office tasks as well as supervising administrative staff.
Reports directly to the Health Services Administrator. Assists and coordinates activities with the Physician(s) and other medical office staff. Supervises other administrative personnel, the Medical Records Administrator, and Receptionist.
A high school diploma is required, a Bachelors degree is preferred. Good communication skills and the ability to work well with people are essential. Ability to work in a team, resolve conflicts, and the ability to work independently. Proficiency with computers and previous medical office management experience is preferred.
The person in this position frequently communicates with patients and staff regarding medical treatments or therapies. Must be able to exchange accurate information in these situations.
Activities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, and operate a computer and other office productivity machinery, such as a calculator, hand held devices, copy machine, and computer printer.
Heavy lifting is not expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office and medical equipment such as computer terminals.
Good reasoning ability is required to solve a wide range of medical and emergency problems. Able to apply algebra and other analytics as required. Able to maintain emotional stability to cope with human suffering, emergencies, and other stresses. Able to understand and utilize management reports, medical charts and other documents to conduct business.
The job is performed indoors in a traditional medical office or hospital setting. Exposure to potentially dangerous materials and situations that require following extensive safety precautions as well as loud noises, unpleasant odors and liquids may occur.