Manages personnel, including hiring, training, terminations, and coordinating and directing the work of all employees.
Buys the food and equipment necessary for the operation of the restaurant.
Inspects the premises periodically to ensure the maintenance of health and sanitation regulations.
Performs clerical and financial duties, including record-keeping, directing payroll operations, handling large sums of money, and taking inventories.
Creates a friendly atmosphere for clientele; takes suggestions and handles customer complaints.
Supervises advertising and sales promotions for the restaurant.

ORGANIZATIONAL RELATIONSHIPS

Reports to the Owner/Franchisee or the Regional/District Manager. Oversees all restaurant employees.

RESTAURANT MANAGER QUALIFICATIONS

3+ years of experience in the food service business, progressing in positions of increasing responsibility, is required. A two-year (four-year) degree in restaurant and institutional food service management preferred, as is a certified Foodservice Management Professional (FMP) designation. Must have general knowledge of FDA and other applicable regulations.

This position requires a high degree of technical knowledge in handling business details, as well as poise, self-confidence, and an ability to get along with people.

RESTAURANT MANAGER PHYSICAL DEMANDS

Ability to communicate orally with customers, management, and other co-workers, both individually and in front of a group is crucial. Regular use of the telephone for communication is essential. Standing for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

No heavy lifting is expected. Exertion of up to 20 lbs. of force occasionally may be required. Good manual dexterity required for the use of common office equipment, such as computers, calculators, copiers/scanners, and fax machines.

Good reasoning ability is required to solve a wide range of business problems. Able to apply statistical calculations, analysis of variance, correlation techniques, and sampling theory as well as algebra, linear equations, and other analytics as required. Able to understand and utilize financial reports and legal documents to conduct business.

WORK ENVIRONMENT

The job is performed indoors in a traditional restaurant setting. Activities include extended periods of standing and extensive work interfacing with people.