The Recurring Wire Transfer Form Template covers order number, customer name, account number, wire fee, and more. Some customers request wires by phone and may have recurring wires. In these cases, it is important to ensure the Wire Transfer Agreement is on file. The customer must be informed that all wire transfers by phone are recorded. Obtain the customer’s password, and complete BNK108-2 RECURRING WIRE TRANSFERS FORM.
In some instances, a call back may be required; a different authorized individual must approve the wire. If the request is not recurring, verify the identity of the customer by obtaining his or her social security number and mother’s maiden name. Complete a Wire Transfer Form and note how identity was verified. If the customer’s identity seems suspicious, call the customer back to verify identity. Obtain an officer or supervisor’s approval if any doubt exists.