Project Management consists of managing your project plan, achieving your project objectives, and delivering the intended project results to your users, customers and management. As a Project Manager, doing this effectively requires a disciplined project management approach using key project management documents, methods, and tools to guide your progress.

Important Project Management Documents

1. User Requirements & Project Assumptions

First thing when thinking of project management documents, what are the customer comments, stated and implied requirements, and project assumptions from the customer or management? The customer is the focus of the project so we need to understand what they need and document those requirements to ensure we focus on the customer. Creating a baseline of your customer requirements helps to reduce “scope creep” or the addition of new requirements.

2. Feasibility Study

Next we need to build a business case to justify the project to management. A feasibility study is conducted to provide the data for the business case. Your feasibility study consists of industry research, financial costs, and the methods used, which provide the basis for your financial justification to management.

3. Business Case Justification

Your business case is the financial justification to management, which is derived from the feasibility study, user requirements and project assumptions.

4. Project Charter

The project charter is a statement of the basic problem faced by the user, the project’s goals, benefits, and a rough schedule of the major milestones.

project management documents5. Project Plan

The project charter lays out the major milestones and the project plan defines the detailed schedule, budget, resources, risks, assumptions, and roles & responsibilities for all stakeholders. Project plans basically define who does what by when and is one of the most important project management tools to any project. Keeping the project on track is important to keeping the project on budget!

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6. Acceptance Plan

The acceptance plan defines how you know you are finished. It spells out the customer’s criteria for receipt of all project deliverables and provides the validation that the project has met the users requirements.

7. Quality Plan

The quality plan defines all of the project management policies, procedures, standards, reviews, verification and validation activities used to ensure a successful customer acceptance.

8. Communications Plan

Up to this point you will have created 7 project management documents but these documents are all a lot more useful if all of the stakeholders know what they need to know, and when. Somehow you must communicate all of this information to everyone on a regular basis. Everyone needs to know what their tasks are, if the project is on schedule and on budget, and if we are meeting the customer’s requirements. A good communication plan or program like lean daily management helps to bring it all together.

9. Procurement Plan

Understanding how the project will secure all of the external resources in a timely manner is a key element to a projects success. Frequently, people need materials, equipment, or other resources at a critical time in order to prevent delays. Your tender management process for acquisition has to ensure that resources arrive exactly when needed. If delivered to early you might be spending money on inventory that needs to be stored. If delivered to late, then you may be paying people to stand around.

10. Post Project Review

Your project is complete. What are the important project achievements and lessons learned from project errors? Capturing what went wrong and what went right will prepare you for future projects and make you a better project manager.


Download sample policies and procedures you can use to improve the project management documents and tools you have under your belt.