The Corrective Action Procedure AS9100 outlines the responsibilities and methods for identifying causes of nonconformities in the QMS, initialing corrective actions, and performing follow-up to ensure that those corrective actions have been effective in eliminating the nonconformities. The Corrective Action Procedure AS9100 applies to all QMS nonconformities. (8 pages, 1008 words)
When it is determined that corrective action is required, such action should begin with an AS1250-1 CORRECTIVE ACTION REQUEST (or CAR). Department management, the Quality Assurance Manager, or Top Management may initiate such a request. Every CAR should include a description of the problem, observation, or nonconformity and indicate when and where it was observed. The completed AS1250-1 should be submitted to the Quality Assurance Manager, who should assign a CAR number and enter the request in the AS1250-2 CORRECTIVE ACTION LOG.
Corrective Action AS9100 Responsibilities:
The Quality Assurance Manager is responsible for ensuring that the corrective action procedures are accurate, understood, and implemented effectively.
Managers are also responsible for reporting on corrective actions taken at Management Review Meetings.
All Employees are responsible for investigating and recording the cause(s) of nonconforming conditions when assigned and implementing the corrective actions determined by this procedure.
Corrective Action AS9100 Definitions:
CAR – Corrective action request.
Conform – Be in agreement; act in accordance with prevailing standards or customs.
Corrective action – Action taken to eliminate an existing nonconformity, defect, or other undesirable situation to prevent its recurrence.
Nonconformity – Object or condition not conforming to a specific standard or specification; something that falls outside of identified critical limits.