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When it is determined that corrective action is required, such action should begin with the Corrective Action Request AS Template. Department management, the Quality Assurance Manager, or Top Management may initiate such a request. Every AS1250-1 CORRECTIVE ACTION REQUEST should include a description of the problem, observation, or nonconformity and indicate when and where it was observed. The completed Aerospace Corrective Action Request should be submitted to the Quality Assurance Manager; upon reviewing the request, he/she should forward it to the manager of the department where the nonconformity exists.
Following the investigation of causes, the Department Manager or an authorized delegate should review and prioritize the results, and consult with the appropriate employees to determine what corrective action(s) may be taken to eliminate the cause of the problem within 90 days of assignment. Upon completing corrective action, the person responsible for taking such actions (or, when more than one person takes action, a designated individual) should complete and sign the Corrective Action Request and forward it to the Quality Assurance Manager for review.
The Quality Assurance Manager should review corrective actions taken and determine the appropriate follow-up or verification required. If the Quality Assurance Manager determines that the corrective action has been effective, they will sign and date AS1250-1 and inform the affected department manager of the “closed” status of the request. If it is determined that the corrective actions taken were ineffective, a new Corrective Action Request AS Template will be generated.