The Sales and Marketing Document Control Procedure defines methods and responsibilities for controlling documents used to provide work direction or set policy. The document control procedure also defines methods for document revision, approval, and distribution to ensure that everyone in the sales and marketing department is working according to identical and up-to-date procedures and guidelines.
The document control procedure applies to all documents required by sales and marketing both of internal and external origin. (14 pages, 2783 words)
Document Control Responsibilities:
Document Control is responsible for controlling all Sales & Marketing procedures and instructions, as well as all internal and external documents required by Sales & Marketing.
The Marketing Manager and the Sales Manager are responsible for ensuring that the latest versions of relevant documents are available at the point of use, that documents are legible, and that they are understood and followed. They are also responsible for reviewing and responding to document change requests in a timely manner.
The Quality Assurance Manager is responsible for ensuring that documents conform to applicable standards.
Top Management is responsible for reviewing requests and giving final approval to Marketing/Sales documents and procedures.
- Procedure Format
- Work Instructions (WI)
- Sales Collateral
- Document Approval
- Temporary Document Changes
- Document Revisions
- External Documents
- Document Distribution
- Document/collateral Review
Document Control Procedure References Used
- 21 CFR Part 11
- Public Law #106-229, Electronic Signatures in Global and National Commerce Act (USA)
- Statutory Instrument 2002 No.318, Electronic Signatures Regulations 2002 (UK)
- Public Company Accounting Reform and Investor Protection Act of 2002
Document Control Procedure Forms
- Document Request Form
- Document Control Database Form