Making the Impossible, Possible

Bizmanualz Solutions

Last week we talked about process improvement and layoffs. This week let’s look at applying a little quality magic to make the impossible possible. If you believe in quality then anything is possible. Anyone who thinks something is impossible just needs to change their paradigm.

Process Improvement is Doing the Impossible

What is impossible anyway? It was not long ago that people considered flying impossible. Yet today we regularly fly 100-ton aircraft full of 200 people or more. So what changed? What is regularly impossible in one paradigm may be considered more than possible, in fact easy in another paradigm. What changed is the paradigm.

To change your performance you must first change your thinking. There is no other way. Quality tools like lean thinking, six sigma, or theory of constraints are virtually worthless if you have not addressed the organization’s belief system. Oh sure you can go ahead and implement the tools but if the organization does not believe in quality then you will not be able to sustain the changes needed for success.

The basis of any process improvement program is
changing people’s minds about what is possible and impossible.

If you believe it then you will see it. Once you see it, you will see it everywhere around you too. Then, anything is possible because reality is a story your brain and the world work out together.

Challenge Your Own Thinking

For a long time the four-minute mile was considered impossible for runners to beat. Runners believed there was a physical limit to performance and that nobody could break this limit. For many it was just a dream. Today we know it was just an illusion… In May 1954 Roger Bannister broke the record. Over the next three years, 16 other runners broke the record too. The four-minute mile illusion was dispelled.

Did these runners break the record by working harder or working smarter? For Roger it was the result of working smarter. He analyzed his racing performance, developed new training methods, and most of all changed his thinking.

Running has always been more of a mental than a physical problem to me.
- Roger Bannister

The Impossible is an Illusion…

Think like a magician. Using lean thinking quality tools you can go into any organization and make inventory or time delays disappear. Using six sigma you can astonish customers with reductions in process variances that were never thought possible. Using theory of constraints you will find profits in processes that you didn’t know were there. Yes, you too can do the impossible because you know the secrets to the magic of quality.

Once you know how the quality trick is done then you will realize that the impossible is just an illusion. The real issue is getting others to see the impossible as an illusion or how the trick is done in order to see past the illusion. Nothing is impossible once you learn the magic of quality. Do you believe in quality?

Can You See Through the Illusion of Impossibility?

Learn more about the illusion of impossibility and using process improvement programs to work smarter in your organization. Attend the next How to Align a System of People and Processes for Results class. If you are eager to learn more about creating more order out of the chaos you are feeling at work then the How to Create Well-Defined Processes class is right for you.

ISO 9000 Quality Auditor classes are forming now for Internal Auditor or Lead Auditor. Call for information on having your own private in-house classes today.

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