metrics

Disengaged employees drag the company down. Only employees who love their jobs and understand their purpose are truly productive. Alas, the number of such is quite disappointing. In the U.S. the figure is only 34%. Therefore, pay attention to the involvement of your employees and then apply the strategies described here for how to Increase Employee […]

A financial control system of well-defined processes is not only about control or compliance, it is also about consistently striving to do a little better.

How can data science help you retain or onboard your clients? Understanding what your customer experience metrics say about your business is exactly what you need to improve both onboarding and retention. This guide will cover customer onboarding basics, customer retention basics, and four ways to use data science to improve customer onboarding and retention.

How much time is needed for process improvement? It’s important to know how long it takes to achieve your objectives and what other resources you’ll need.

How do you build an inclusive workplace with an effective diversity, equity, and inclusion policy? You can start with these 10 Steps for Building an Inclusive Workplace.

You want or need to get change going within your organization, but how do you get started? Learn ways to facilitate change.

When sales fall or production quality drops can your business survive if it does not have a solid structure with sound best practices?

Leaders use Metrics to Lead and follow up on their vision. Learn how to use leading and lagging indicators for success.

The outbreak of the COVID-19 pandemic sent millions of people from working in an office to working remotely. This sudden shift left team managers, leaders, and business owners confused and worried about keeping the business up and running. This explains the sudden need for innovative KPI solutions with leading indicators for measuring organizational success, which […]