metrics

Businesses manage debt responsibly when borrowing supports a defined business need and repayment fits the company’s cash flow. A short-term business loan may help pay for equipment, hiring, or expansion, but the same obligation can burden income and put the business at risk when payments are not matched to realistic operating results. Debt is not […]

Recognize repeated signs of a bad boss, document facts, clarify expectations, and decide when to address, escalate, transfer, or leave.

Are you effective at targeting your customers with social media? Most businesses answer that question by checking their likes. Many companies use “likes” as their main way of judging the strength of their social media presence. Likes are easy to count, but they say almost nothing about who your audience is or why they stayed. […]

Business process management connects strategy, process ownership, measurement, control, and improvement to produce reliable business results.