May 26, 2015

How Process Maps Set the Stage For Change

Process Maps typically help us describe the current state of a whole process, albeit with just a slice. No judgments are made; we're simply describing what we see. Weƒ're not trying to convince anyone of anything. But when we cross the line to advocate for change, we need new types of maps and tools.
August 28, 2013

How Rendered Process Maps Help Teams Manage Change

When we move from simply describing process to working for change, we have to communicate a positive future that workers will buy into. They have to see how the change that is being asked of them will in fact produce improvements. Build your case using facts from your process maps.
August 24, 2013

How to Use Work Flow Diagrams and Rendered Process Maps

Work Flow Diagrams and Rendered Process Maps translate abstract UML symbols of squares and diamonds into graphical images, which tell a more complete story.
August 17, 2013

What Are Swim Lane Process Maps?

Swim Lane Maps show roles, hand-off of information, and responsibilities that help teams work together.