maps

Process Maps typically help us describe the current state of a whole process, albeit with just a slice. No judgments are made; we’re simply describing what we see. Weƒ’re not trying to convince anyone of anything. But when we cross the line to advocate for change, we need new types of maps and tools.

Swim Lane Maps show roles, hand-off of information, and responsibilities that help teams work together.

Workflow Diagrams and Rendered Process Maps translate abstract UML symbols of squares and diamonds into graphical images, which tell a more complete story.

Maybe it’s because the term “business writing” sounds so formal, but many management professionals are intimidated by it. The fact is that most of the time, they are overthinking it. Business writing is down to a series of fundamental rules. If you follow them strictly, you’ll be writing excellent business documents in no time.