culture

Operational metrics run a a business. In order to achieve your objectives for real process improvement you will need to change the business rules, incentives, and measurements and empower employees to get involved in process of improvement. How do you drive change in an organization?

Customers are the fundamental element every business needs to survive in today’s highly competitive market. Without them, all the countless hours and effort put into building a company from scratch would be for naught. Because of this reason, many organizations place customer oriented business policies at the top of their priority lists. How do you […]

Your business needs a diverse team built on equality, inclusion, and mutual respect to thrive in the future. Yet microaggressions can have far-flung effects on your company’s ability to build an inclusive workplace. Microaggressions can impact a company at all levels. Read on to learn how workplace microaggressions impact hiring and company culture.

Growing too slowly can starve a startup of momentum, but uncontrolled rapid startup growth can strain cash, people, and processes. Growing your business in a lean way means testing where work creates customer value, reducing waste, and adding capacity only when the evidence supports it. The practical choices are not limited to cutting expenses. You […]

Are you struggling to gain a competitive edge against your counterparts? Or is the disconnect between your business and customers widening every day? This could be a problem with your brand’s public image. How do you build a strong brand image? You build a strong brand image by deciding what your business stands for, checking […]

Organizational leadership and culture go hand in hand, but what differences can we find when we look at organizational culture vs organizational leadership?

Preparing your business for remote recruitment means designing the job posting, applicant selection process, employee interviews, and onboarding process for people who may never share an office. The goal is not simply to move an existing recruitment process onto video. It is to make responsibilities, assessment criteria, communication tools, and handoffs clear before the role […]