contingency planning

Are you ready to start your own business? It can be a daunting task, but with the right starting a business checklist, you can make sure you have all the necessary steps covered. This checklist will help you plan your business, create a budget, register your business, and more. It will also provide you with tips and advice on how to make your business successful. Get started today and make sure you have all the information you need to get your business off the ground.

Whether it’s due to cyberattacks, fires, floods, or other forms of disruption, all call centers experience issues at some point.  What is a call center business continuity plan (BCP)?

 A company’s most valuable asset is its people. It’s an aphorism many attribute to Marcus Lemonis, but that has actually been understood by successful business managers since before he was even born. Yet in an uncertain world, we can be sure of one thing – nobody is going to stay in their role forever.  Why […]

The business world has always faced an unpredictable future. Business have to be prepared for anything from sudden pandemics to the rise of ecommerce, new payment trends, or the growing service economy. How Prepared is Your Business for an Unpredictable Future? Here are a few areas of business preparedness to help you get started.

The Disaster Recovery Team is drawn from the company’s available personnel resources, and functions as a strategic planning and tactical response unit.