TRAINING MANAGER SUMMARY OF FUNCTIONS

The Training Manager plans, directs, and coordinates programs for the purpose of enhancing the knowledge and skills of the organization’s employees. They also oversee a staff of training and development specialists.

TRAINING MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review training records periodically (or as needed) and evaluate employees’ training requirements; confer with department managers to determine training requirements
• Align training and development with organizational strategy
• Create a training budget and keep training & development operations within budget
• Develop or update training programs to ensure that they are current
• Oversee the creation of training manuals, online learning modules, and other educational materials for employees
• Review training materials from a variety of vendors and select materials with appropriate content
• Teach training methods and skills to instructors and supervisors (i.e., “train the trainer”)
• Evaluate effectiveness of training programs and instructors; review course evaluations and recommend course revisions / updates

ORGANIZATIONAL RELATIONSHIPS

Reports directly to the Human Resources Manager. Works in conjunction with HR staff, department managers to ensure all employees are adequately trained to perform their duties.

PROCEDURES

The Training Manager Job Description is mentioned in the following procedures:

TRAINING MANAGER QUALIFICATIONS

A bachelor’s degree in education, business administration, or liberal arts or at least five years of teaching equivalent is required. Requires 2+ years of experience in a corporate or business setting, preferably in human resources, personnel, or administration; training experience in a business setting is preferred.

Proven ability to lead by example and foster mentoring relationships is a must. Outstanding oral, written, multitasking, and presentation skills are crucial, as is the ability to create momentum and foster organizational change.

Experience with Adobe Presenter, Microsoft Office preferred.

TRAINING MANAGER PHYSICAL DEMANDS

Ability to communicate orally with trainees, department and senior management, training vendors, and coworkers is crucial. Regular use of phone and email for communication is essential. Hearing and vision correctable to within normal ranges is essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.

The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office occasionally (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required. Using a computer while sitting for extended periods is common. Must also be able to position self to set up and utilize multimedia equipment, including under tables and desks.
No heavy lifting is expected, though occasional exertion of 20+ lbs. of force (e.g., moving and setting up presentation equipment) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners).

WORK ENVIRONMENT

The job is performed indoors in a traditional office setting. Extended periods of sitting while using a computer or other devices are common.