The Sales Order Clerk receives requests/inquiries from customers and provides information and price quotations. In addition, they process orders and returns and coordinate activities with other departments through order completion.
Reports directly to the organization’s Sales Manager. Coordinates activities with Marketing, Production, Accounting and Customer Service.
An associate’s degree is required; a bachelor’s degree in business is desired. Good communication skills and the ability to work well with people are essential. Leadership skills are beneficial. Experience with Microsoft Office (esp. Word and Excel) is required.
Ability to communicate orally with customers, management, and coworkers is crucial. Regular use of the telephone and email for communication is essential.
Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.
No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment, such as a computer, calculator, copier/scanner, and fax machine.
Good reasoning and math ability, as well as language skills, are required to solve a wide range of business problems. Must be able to understand and utilize management reports, memos and other documents to conduct business.
The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer and phone.