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The Tech Support Receiving Log Template includes asset description, asset type, serial number, vendor ID, and more. Tech Support should log Information Technology assets in the “Received” section of ITAM102-3 TECH SUPPORT RECEIVING LOG as they are received. Tech Support should indicate acceptance of Information Technology assets by:
The Tech Support Manager is responsible for logging, testing, accepting, installing, maintaining, and preparing for disposal of Information Technology assets. Tech Support is responsible for ordering and receiving software via the extranet. Tech Support is also responsible for updating the Information Technology Asset Inventory when any changes to Information Technology assets have been made.