When a nonconforming asset is identified, Tech Support should report the nonconformity on the Nonconforming IT Asset Report Template and forward a copy of the form to the Information Technology Asset Manager and to the Purchasing Manager. Once ITAM102-4 NONCONFORMING IT ASSET FORM is received, the Purchasing Manager should contact the vendor for replacement of the nonconforming asset and dispose of the nonconforming asset in accordance with any purchase/lease agreement in place.
The Nonconforming IT Asset Report Template includes asset description, serial number, date received, vendor, and more. It should be approved by the IT Asset Manager, the IT Manager, and the Finance Manager.
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