What are the Best Tools for Internal Business Communication?
To boost your team member’s efficiency, streamline business operations, and simplify IT management, companies need to invest in internal business communication tools to maximize department communication. In this article, you will learn more about the essential technology tools every team should use for Internal Business Communication.
Internal communication is more important than ever, as we are facing new challenges and obstacles due to the global pandemic that has forced us to cut down on human contact, face-to-face, and interpersonal communication.
Video Conferencing Tools
Video conferencing tools such as Zoom or Microsoft Teams offer a wide range of team collaboration features, such as instant chatting, voice calls, video calls, virtual conferencing, and file sharing. It uses artificial intelligence to enhance user experiences.
For example, employees working remotely can set different backgrounds or blur their backgrounds to make their meeting more professional.
This collaboration software tools improve remote team productivity through numerous integrations with HR, sales, marketing, and analytics tools.
Voice over Internet Protocol (VoIP) or IP telephony technology has come a long way. Apart from traditional call center features, such as call recording or call forwarding, VoIP phone systems offer a comprehensive team collaboration suite. They combine a wide range of team collaboration features, including online meetings, virtual conferences, screen sharing, instant messaging, and file sharing.
In other words, VoIP centralizes the majority of team collaboration tools under a single platform. It also supports remote work. Namely, with the features like background noise-canceling, your employees can eliminate any distractions while working from home and keep meetings super-professional.
Task Management Tools
Using task management tools will help you create numerous projects and view them in list and board formats. Within each project, you can create multiple to-dos and assign them to the right employees. You can set reminders for upcoming deadlines, share details, and assign tasks from a single dashboard. Above all, you can create visual project plans to monitor the progress of different project stages.
The major benefit of project management tools is that they help you streamline employee communication. With it, employees can upload and download files, communicate in real-time, and share valuable insights, irrespective of their location or time zone. Its search features allow all team members to find projects and find documents faster.
You might think that your file storage system has nothing to do with communication. However, cloud storage systems such as Dropbox Business are far more than encrypted file storage. They are a smart assistant that streamlines many processes and makes your teams’ lives easier.
For starters, your team will finally be able to centralize the content they create using Microsoft Office, Dropbox Paper, and Google Docs or Sheets. Most importantly, you will be able to keep your team’s files and conversations in a central place by integrating Dropbox Business with your employee collaboration tools like Slack or Zoom.
Employee Engagement Tools
Staying connected with your employees and keeping them motivated can be extremely challenging now that most of us are forced to work from home. Luckily, there are tools that can help you with employee engagement.
Engagement tools can help you centralize communication with your employees and let them choose which communication channel they prefer. They allow you to stay connected with regular check-ins and allow your employees to easily give feedback at the end of the work day.
Knowledge Management Software
Knowledge management software organizes information so that employees can access it fast. This software increases the transparency of your data, eliminating the silo mentality in your organization, and reduces paper. It keeps knowledge in a central location.
Some knowledge management software even use artificial intelligence to categorize information automatically. They let you share and organize files, create unlimited groups, send email or in-app notifications.
Instant Messaging Platform
Over the past few years, Slack has become synonymous with a comprehensive team collaboration tool. It includes features, such as voice calls, video calls, real-time files transfers, and instant messaging.
Unlike complicated shared inboxes, Slack is simple, organized, and transparent. Your teams can create new channels, add members to existing ones, or leave channels whenever they want. The channels can be classified in multiple ways – per team, project, client, etc.
With Slack, you will increase the consistency of employee communications, no matter if they work side-by-side or from the comfort of their home. They can install the app on their desktop and mobile devices, as well as use its browser version. Irrespective of their location, they will be able to search for previous conversations, files, and links.
Slack offers integrations with a wide array of tools, including Dropbox, Google Drive, and Zoom to Salesforce and HubSpot.
Those are just a few of the numerous software solutions you can use to improve team collaboration. From these examples, you can learn that investing in one tool is not enough. Instead, build a solid internal communications suite that will consist of project management, instant messaging, voice calling, video calling, videoconferencing, and cloud storage apps.
When choosing tools, focus on ones that will address your team’s specific needs and requirements.