Ideas for new aerospace products, services, or processes should be submitted to the Engineering Manager on an AS9100 Engineering Action Request Template. Ideas for products or processes may originate inside the company – management, the Marketing Manager, and the Engineering Manager are among the areas where ideas may be generated, but a well-run company will entertain ideas for products or services wherever they come from. Ideas will often come from outside the company – occasionally, a customer will offer a suggestion. AS1080-1 REQUEST FOR ENGINEERING ACTION should contain an adequate description of the aerospace idea and the potential benefits to the company and its customers should be explained.
If possible, aerospace product requirements and objectives should be stated and should be specific. Any supporting documentation (e.g., spreadsheets, diagrams, charts) providing detailed information and clarifying concepts and issues should be attached to the Aerospace Engineering Action Request before submission. The Engineering Manager should assign a project (request) ID for tracking purposes and enter the AS1080-1 and any attachments in a Product Development file or database. The Engineering Manager should track the status of each development project and provide a status report to Top Management and other interested parties.
Status reports should be provided on a periodic basis (as input to management review, for example) and at the end of each phase of the engineering process. The Product Development Team should review design objectives and requirements, provided by the aerospace customer. If these customer requirements are not provided with the aerospace AS9100 Engineering Action Request Template or the customer requirements provided are unclear or incomplete, one of the Product Development Team should contact the customer for clarification or more information.