The 30-Day Satisfaction Guarantee Notice Template outlines the company’s return policy. Customer Service Representatives should process returns per the REV110-1 30-DAY SATISFACTION GUARANTEE.
All sales of products returned must be in accordance with the following return procedures in order to provide adequate control of inventory and timely refunds to customers. This template applies to all products and service parts sold by the company.
Any return under the company’s 30-day money back guarantee program will be refunded in full to the customer. Any returns after 30 days are not allowed without sufficient justification. These returns are subject to a 15% restocking charge and cannot be returned for credit without the additional approval of the Credit Manager.