work instructions

Do you have a company office manual? Most small businesses do not, yet most large (fortune 500) companies do. Download free samples now.

There are many differences between a policy, process, procedure, SOP, or work instruction. Here we explain the differences between policies, procedures, processes, and how each are used in a business setting.

Knowing the difference can help you understand the documentation process much better and develop outstanding documentation.

Procedure details or when is enough, enough? Writers either put too much detail in a procedure and make their procedures too long and hard to use, or too little detail and leave out important information that may confuse the reader. So how do you know how much detail goes into a procedure?