April 20, 2022
Retail Mystery Shopping

What are the Advantages and Disadvantages of Mystery Shopping?

It’s no secret that brick-and-mortar retailers have been suffering in the past few years due to majority of consumers transitioning to online shopping. Ecommerce is different from traditional retailing. In order to survive as a retailer, it’s important to invest in the right assets that can help fuel your business’ growth.  What are the advantages and disadvantages of mystery shopping?
April 18, 2022
Shopping Online

5 Proven Ways to Improve Online Shopping Experiences

These days, technology is reshaping Ecommerce. Online shopping provides consumers with a wide variety of places to shop for all the kinds of products and services they might need or want. The amount of possibilities is nearly endless. Here are 5 proven ways to improve online shopping experiences.
April 6, 2022
Customer Voice

Why is the Voice of the Customer Important in Business?

Many companies say they know their customers, but are they really listening to thier needs?
April 1, 2022
Amazon Selling

How Do You Increase Sales on Amazon?

Selling on Amazon is a great way to both earn a second income and create a thriving startup business venture. Afterall, Amazon is what customers expect from an online store. How do you increase sales on Amazon?
March 28, 2022
Customer communication

Is Customer Feedback Important to Your Business?

Inputs to corrective action should come from analyzing customer feedback and from internal sources.