customer feedback

Customers are the fundamental element every business needs to survive in today’s highly competitive market. Without them, all the countless hours and effort put into building a company from scratch would be for naught. Because of this reason, many organizations place customer oriented business policies at the top of their priority lists. How do you […]

It’s no secret that brick-and-mortar retailers have been suffering in the past few years due to majority of consumers transitioning to online shopping. Ecommerce is different from traditional retailing. In order to survive as a retailer, it’s important to invest in the right assets that can help fuel your business’ growth.  What are the advantages […]

These days, technology is reshaping Ecommerce. Online shopping provides consumers with a wide variety of places to shop for all the kinds of products and services they might need or want. The amount of possibilities is nearly endless. Here are 5 proven ways to improve online shopping experiences.

Many companies say they know their customers, but are they really listening to thier needs?

Selling on Amazon is a great way to both earn a second income and create a thriving startup business venture. Afterall, Amazon is what customers expect from an online store. How do you increase sales on Amazon?

Inputs to corrective action should come from analyzing customer feedback and from internal sources.