continuity

Whether it’s due to cyberattacks, fires, floods, or other forms of disruption, all call centers experience issues at some point.  What is a call center business continuity plan (BCP)?

There are many types of software you can use, but what software do you need to run a business? Learn about essential business software tools you can use to help your company grow.

The answer to disaster management planning is to have a disaster plan in place before a disaster. Easily editable word templates make this process easier.

Could your “crisis and continuity management” plan take a more comprehensive approach? Or, are you satisfied with your current plan?