If a vendor will be supplying critical products, materials, or services, the Procurement Manager should conduct an audit, using QP1120-2 VENDOR AUDIT CHECKLIST for guidance, and the vendor must pass that audit prior to placing an order with that vendor. The results of the vendor audit should be kept in the vendor’s file.
The Vendor Audit Checklist ISO Template covers general information, pre-audit records, pre-audit interview with principal(s), quality procedures, and more. To be an approved vendor, one should be able to provide the company reasonable assurances of its capabilities. The degree of assurance required will depend on the nature and severity of risk the vendor’s product/service poses to the quality, safety, and reliability of the company’s product.
When evaluating critical vendors, the Procurement Manager should give preference to those that are certified to ISO 9001, as this provides the company greater assurance of vendor product/process quality than if a vendor is not certified. If a vendor will be supplying noncritical products, materials, or services, the Procurement Manager may begin ordering without a vendor review.