Assault is the most feared personal crime. You can be assaulted physically, mentally and emotionally. Statistically, one in every four Americans will become the victim of a violent act during your lifetime, either at home, at work — or any place in between. Assaults do not just happen to “other people”. Anyone — even you — can become a victim.
The How to Prevent Workplace Violence Manual uses a simple, straightforward and logical approach and problem-solving scenarios to help you understand the concept of personal protection — both at work and at home. By understanding the cause and effect relationships between personal and work habits, a company’s policies and operating procedures and the behaviors exhibited by both victims and offenders, you can implement both a comprehensive personal and company-wide security and safety program that will significantly reduce most safety risks.
It is suitable for your personal use and for all types of businesses — including retail, wholesale, service and financial services industries. This information is essential for preventing crimes of violence and for surviving violent events if your prevention efforts fail. Victims who prevent or survive violent events generally report having had a defensive plan of action, consisting of a strategy and thoughtful tactics and response techniques.
The How to Prevent Workplace Violence Manual is designed especially for those people who are responsible for any company’s safety and soundness: directors, executives, compliance officers, security directors, auditors and operations managers. The manual is a strategic planning, training and reference tool for helping you to decide what to do before, during and after a violent event.
Previous crisis or emergency management experience is helpful but it is not necessary for you to understand and to use the information. You will benefit if you are responsible for or assist with the development of safety strategy and emergency response plans, conducting operational reviews, training employees, or writing workplace violence policy and procedures.
The information contained in the manual has been acquired from thousands of interviews conducted during law enforcement field exercises; many more years of research; and the sharing of other professionals’ experiences in conversations, seminars and workshops. (160 pages, 38438 words)
— LEADER’S GUIDE