Post Sale Satisfaction Report AS9100 Template | AS1190-1

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AS9100 Post Sale Satisfaction Report Template Word

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The AS9100 Post Sale Satisfaction Report Template Word is a comprehensive tool designed to help businesses in the aerospace industry to measure customer satisfaction after a sale. This template is specifically tailored to meet the requirements of AS9100, the international quality management standard for the aerospace industry.

The template is easy to use and customizable, allowing businesses to tailor it to their specific needs. It includes a range of questions that cover all aspects of the customer experience, from the quality of the product to the level of customer service provided. The questions are designed to be clear and concise, making it easy for customers to provide feedback.

The AS9100 Post Sale Satisfaction Report Template Word is an essential tool for businesses that want to improve customer satisfaction and retention. By using this template, businesses can identify areas where they need to improve and take action to address any issues. This can help to increase customer loyalty and drive sales growth.

The template is available in Word format, making it easy to use and share with others. It is also fully customizable, allowing businesses to add their own branding and tailor it to their specific needs. The template is designed to be user-friendly, with clear instructions and guidance provided throughout.

In conclusion, the AS9100 Post Sale Satisfaction Report Template Word is an essential tool for businesses in the aerospace industry that want to improve customer satisfaction and retention. It is easy to use, customizable, and designed to meet the requirements of AS9100. By using this template, businesses can identify areas for improvement and take action to address any issues, ultimately driving sales growth and increasing customer loyalty.

>Post Sale Satisfaction Report AS Template

A Post Sale Satisfaction Report AS Template should be completed with the customer’s order information before the Customer Service representative, or CSR, places the call. The CSR should introduce her/himself as a company representative and state the purpose of the call (e.g., following up shipment of the company’s goods, ensuring that they were received promptly and in satisfactory condition). The outline of the script provided on AS1190-1 POST-SALE SATISFACTION REPORT should be followed, for the most part. However, the CSR should feel free to speak in a conversational style, substituting words or phrases, as necessary, to put the customer at ease and establish rapport.

The length and format of the call should be determined by the customer’s needs and/or desires, which the CSR should respond accordingly. The CSR should get the name of the department that will be using the company’s product, as well as a contact name. If the customer expresses dissatisfaction – for any reason – the CSR should, if possible, take the necessary action to resolve the matter. Upon completing the call, the CSR should finish filling out the Aerospace Post Sale Satisfaction Report. The CSR should file the original AS1190-1 report in the customer file or database. If the CSR encounters any unusual or informative item, request, or comment from the customer, he/she should copy the AS1190-1 to any affected or interested party (e.g., Sales, Engineering, Quality Assurance).

Post Sale Satisfaction ReportPost Sale Satisfaction Report AS Template Details

Pages: 02
Words: 96
Format: Microsoft Word 2013 (.docx)
Language: English
Manual: Aerospace
Procedure: Customer Satisfaction Procedure AS9100 AS1190
Type: Report

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