June 12, 2019
Emotional Phases of Change

How to Overcome Resistance to Change

If your supervisor says, "We're going to change the way we do things around here", what's your typical reaction?
January 21, 2019
Buy In Methods

How to Get Buy-In to Ensure Results

In order to achieve your objectives for real process improvement you will need to change. Do you know how to get buy-in to ensure results?
December 10, 2018
Emotional Phases

Dealing with the Five Emotional Phases of Change

When you start to communicate change and improvement throughout your organization, you will take your stakeholders through five phases or states of mind.