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Quality Management should submit a copy of the IT Vendor Disqualification Report Template to the disqualified vendor. The original ITAM103-5 IT VENDOR DISQUALIFICATION FORM should be forwarded to the Information Technology Asset Manager, to be kept with the vendor file. If a vendor is found to be out of compliance, Quality Management should submit a Corrective Action Request.
If a vendor does not respond to a Corrective Action Request or is unable to correct problems within a reasonable time frame, it may be disqualified. Keep in mind, Quality Management should periodically reevaluate Information Technology vendors (to be done at least annually), according to the company’s vendor performance criteria. In the case of critical assets, Quality Management should periodically request a vendor inspection.