The Tech Support Manager should consolidate and summarize asset scan results on the IT Asset Scan Summary Report Template. The Tech Support Manager should prepare and submit their findings – including ITAM104-2 IT ASSET SCAN SUMMARY – to the Information Technology Asset Manager.
The Tech Support Manager should run a scan on the company’s Information Technology network to determine the status of all Information Technology assets on the network and compare the results, looking for information such as:
What Information Technology hardware is on the network and who are the registered “owners”;
Whether hardware is in use or not;
What software is installed on each computer, whether it is the correct version, and whether it is a licensed copy; and/or
Whether unapproved/unauthorized software has been installed on any PC.