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When configuring Information Technology assets for company use, Tech Support should record (or update) each Information Technology asset’s configuration on the IT Asset Configuration Worksheet Template. ITAM101-2 IT ASSET CONFIGURATION WORKSHEET covers system identification, hardware components, hardware configuration, and more.
Tech Support should install, configure, repair, and replace Information Technology assets. In the course of performing such services, Tech Support should ensure that the company’s Information Technology Asset Standards are met. The Information Technology Asset Manager should conduct a periodic Information Technology asset scan to determine if all assets on the company Information Technology network conform to standards.