The Important Abbreviations Guide Template lists common abbreviations used in a medical office such as twice a day (BID), basic life support (BLS), fracture (Fx), and more. The medical office staff should adhere to certain rules to ensure a safe and professional work environment. All employees will be immunized, have CPR training, and arrive for work dressed in a clean and conservative manner. Medical office staff are required to be uniquely and easily identified as an employee of the medical office.
All office employees must remember to treat patients with courtesy at all times. Office personnel should seem pleasant and helpful to the patients. A pleasant attitude will keep the patients feeling comfortable with the office. It is important to remember to treat patients on the phone with the same courtesy. Patients calling to retrieve test results are often anxious and nervous. They should be treated reassuringly. All employees should be trained and certified in CPR and Basic Life Support (BLS) techniques. Because it is a medical office, employees must be prepared for emergencies.