Computer User Staff Training Procedure | DEV103

Computer User Staff Training Procedure

The Computer User Staff Training Procedure defines levels of training for computer users and for computer support staff. The computer training procedure also outlines goals and requirements on vendor-specific certifications. It also defines the training program related to Management Information Systems (MIS).

The Computer User Staff Training Procedure applies to all company LAN users, support staff for the help desk on all software and usage of all devices attached to those networks. (4 pages, 679 words)

LAN and MIS are two abbreviations regularly used in the Employee Computer Training Procedure. What do these stand for? LAN is an abbreviation for Local Area Network, which refers to the cabling, servers, routers, hubs, switches, workstations, and other network equipment used to distribute and control access to information and/or the Internet by all employees. MIS is an abbreviation for Management Information Systems, which refers to all computer, technology and information assets of the company.

Computer User Staff Training Responsibilities:

The Human Resources Manager should be responsible for coordinating computer training and development programs with the MIS Manager to develop each employee to their potential and support the objectives of the company and department.

The MIS Manager should be responsible for providing computer training and development programs to ensure each employee is capable of using the technology provided to support the objectives of the company and department.

Department Managers should be responsible for approving requests for training, in coordination with the Human Resources Manager, for each reporting employee.

Computer User Staff Training Procedure Activities

• MIS Training and Certification
• MIS/LAN User Training
• E-mail Training
• Software Applications