Some business policies are the result of undesirable consequences or something happens that shouldn’t. For example, a door isn’t secure from the outside and someone gets in your building who doesn’t belong. Now management creates a policy restricting the door’s use. For example, “That door is for exiting the building ONLY in case of emergencies. It is NEVER to be used as an entry.” Should we be enacting bad business policies or fixing the door? Continue reading How to Fix Bad Business Policies
Do you have a Business Performance Scoreboard? Airplane pilots pay attention to a number of things while flying a plane, as the plethora of dials, gauges, and displays on an airplane’s instrument cluster indicate. Some instruments require constant monitoring, some are checked occasionally, and still others may be checked only prior to takeoff or before landing. Still, they all have a role in helping the pilot safely operate the aircraft. I doubt if any of us want to fly with a pilot who doesn’t make effective use of the information that this complex set of instruments provides. Continue reading Do You Have a Business Performance Scoreboard?
Are financial performance objectives more critical than you think? It is an important aspect of using planning and the continually improving process approach to enhance financial performance — setting and reviewing financial performance objectives, then taking appropriate action. How do you develop financial performance objectives? Continue reading How Do You Develop Financial Performance Objectives?
Goals are something we’re all familiar with, in our work and personal lives. There are really two types of goals, rather two ways to set goals: they can be something we strive for, or something we start from. In other words – we have projection and position goals. Continue reading What’s the Difference Between Projection and Position Goals?